About Us
Our Financial Aid team is available to assist with any questions you have. You can reach us by phone or visit us in Aber Hall, 5th floor, on Monday, Wednesday, Thursday, and Friday from 8 AM to 5 PM. On Tuesdays, we open at 9 AM to accommodate staff training and are available until 5 PM. We welcome walk-ins and can also schedule individual appointments upon request.
PHONE
(406) 243-5373
FAX
We are no longer able to receive faxes due to the Graham Leach Bliley Act (GLBA).
FERPA and PII
Please note that the Family Educational Rights and Privacy Act (FERPA) protects the privacy of student education records. When contacting us, do note share personally identifiable information (PII) such as Social Security numbers, student ID numbers, or financial information via non-secured email. The Graham Leach Bliley Act (GLBA) imposes additional requirements on the handling of financial information.
Email your questions to the Financial Aid Office at finaid@umontana.edu. We try to respond to all inquiries within two business days. Response times may be longer during the month preceding a term as that is peak processing time.
To ensure the security of your information when communicating electronically, we recommend encrypting your emails before sending them to the Financial Aid Office. You can encrypt non-UM emails such as gmail, yahoo, etc. using various email encryption tools or services available online. If you need assistance with encrypting your emails, please feel free to contact us for guidance.
LOCATION
The Financial Aid Office is located in Aber Hall on the 5th floor. A campus map is available to help you find the building.
STAFF
Ginger Lowry – Interim Director
Jen McMahon – Consultant
Renée McCloud – Associate Director of Customer Care
Sophie Haugsjaa - Associate Director of Systems
April Wilbur – Compliance - Missoula College
Cathy Naef – Compliance – Campus Based Aid
Heather Cabrera – Compliance - Loans
Katie Bivens – Enrollment Services
Mary Opitz – Financial Aid Specialist I
Nicole Krause – Financial Aid Specialist I
Ethan Kurtz – Financial Aid Specialist I
Laura Bird – Financial Aid Specialist I
James Shirley – Financial Aid Systems Analyst I
Colin Mender – Financial Aid Systems Analyst II